Website Care
Your site, handled.
Hosting, edits, and updates so your website never goes stale or dark. You never touch it — you send a text, we make the change.
Owner-operated home service shops · Dayton, TX
We find where your shop is leaking time and jobs, then build simple systems your team will actually use. We don't sell software. We don't replace people. We make the crew you already have faster.
Six systems that catch the calls, quotes, and reviews a busy shop drops when everyone's on a job. Take one or take all of them.
Website Care
Hosting, edits, and updates so your website never goes stale or dark. You never touch it — you send a text, we make the change.
Local Presence Management
Your Google Business Profile set up and kept current — categories, photos, hours, and review replies — so the people looking for your trade in your town find you, not the shop two counties over.
AI Receptionist
A receptionist that picks up when you're under a house or up on a roof, answers the basics, and books the work — instead of sending a ready-to-buy customer to voicemail.
Missed Call Text Back
The second you can't pick up, the caller gets a text back from your number. The job stays yours instead of going to the next name on their list.
Review Automation
Every finished job triggers a review request with a direct link. Reviews are what move you up in local search — this builds them steadily without anyone remembering to ask.
AI Office Manager
Invoices sent, late payments nudged, quotes that went quiet followed up. The repeat office work that's drowning your staff, handled in the background.
Built for people who work.
Backbone Ops is a local operations partner for owner-operated home service companies — HVAC, plumbing, electrical, roofing, landscaping, and the trades around them. We're based in Dayton and work the shops across Liberty County and the surrounding area.
Most shops aren't losing money because the crew is slow. They're losing it in the gaps — the missed call at 4:47, the quote nobody chased, the invoice that sat for three weeks. We close those gaps with plain systems your team can run without a manual, and we stay on to keep them running.
If we don't think we can pay for ourselves, we'll tell you that on the first call — for free.
The rules we run by
Twenty minutes. You tell us how the shop runs and what hurts. No pitch deck.
We set up the pieces you picked, wire them to what you already use, and train your people.
Calls answered, quotes chased, reviews climbing — while you stay on the tools.
Free 20-minute call. We ask how the shop runs — you tell us what hurts.
No charge, no pitch deck. If we don't think we can pay for ourselves, we say so and leave.